FAQ

What materials are your products made from?

Our products are made using carefully selected materials, with a focus on quality, craftsmanship and lasting design. Detailed material information can be found on each product page.

When will my order be shipped?

Orders are prepared and dispatched within 1–2 business days after your order is placed.

How long does shipping take?

Orders are prepared and dispatched within 1–2 business days.

For orders within Türkiye, estimated delivery time after dispatch is 3–5 business days, and shipping is free of charge.

For international orders, delivery times vary depending on the destination, carrier and customs procedures. International shipping costs are calculated at checkout.

Do you ship internationally?

Yes. We offer international shipping to available destinations. Shipping options and costs are calculated at checkout.

Will I have to pay customs duties or taxes?

International orders may be subject to customs duties, taxes or import fees determined by the destination country. Any such charges are the responsibility of the recipient.

Can I return my order?

Yes. Eligible items may be returned in accordance with our Returns & Refunds policy. Please visit the Returns & Refunds page for full details.

How can I choose the right belt size?

Please refer to the size guide provided on the product page. If you are unsure about your size, feel free to contact us before placing your order.

How can I contact DAGLI?

For product, order or shipping enquiries, please visit our Contact Us page. We aim to respond within 1–2 business days.