Terms of service

Terms of Service

Overview

This website is operated by DAGLI. Throughout the site, the terms “we”, “us” and “our” refer to DAGLI.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service, together with any additional policies referenced on our website, including our Returns & Refunds Policy, Shipping Policy and Privacy Policy.

Please read these Terms carefully before using our website or placing an order.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You may not use our products, website or services for any unlawful or unauthorised purpose.

2. Products

We make every reasonable effort to display our products, materials, colours, dimensions and finishes as accurately as possible.

As leather is a natural material, variations in grain, texture, tone and other characteristics may occur. Such natural variations are not necessarily considered defects.

Colours may also appear differently depending on your device, screen settings and lighting conditions.

3. Prices and Payments

Prices are displayed in the currency shown on the website and may be changed without prior notice.

The total amount payable, including applicable taxes, shipping charges and other costs where relevant, will be displayed during checkout before the order is completed.

For international orders, customs duties, import taxes or other charges may be imposed by the destination country. Unless otherwise required by applicable law or expressly stated during checkout, these charges are the responsibility of the customer.

4. Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment failure, incorrect pricing, stock errors or other circumstances preventing us from fulfilling the order.

If we cancel an order after payment has been received, the relevant amount will be refunded to the original payment method.

5. Shipping and Delivery

Orders are prepared and shipped in accordance with our Shipping Policy.

Delivery estimates are provided in good faith but may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, public holidays or other unforeseen events.

Please refer to our Shipping Policy for further information.

6. Returns and Refunds

Returns, exchanges and refunds are governed by our Returns & Refunds Policy and any mandatory consumer rights applicable to your purchase.

Nothing in these Terms is intended to limit or exclude rights that cannot legally be waived or restricted.

7. Personalised or Modified Products

Products made, altered, personalised or modified according to a customer's specifications may be subject to different return conditions where permitted by applicable law.

Please refer to our Returns & Refunds Policy for details.

8. Accuracy of Information

We make reasonable efforts to ensure that the information on our website is accurate and up to date. However, occasional typographical errors, inaccuracies or omissions may occur.

Where legally permitted, we reserve the right to correct errors or update information, including product descriptions, pricing and availability.

9. Intellectual Property

All content available on this website, including but not limited to the DAGLI name, logos, product photographs, graphics, designs, text and other materials, is owned by or licensed to DAGLI unless otherwise stated.

Such content may not be reproduced, copied, distributed, modified or commercially exploited without our prior written permission, except where permitted by law.

10. Prohibited Uses

You may not use the website:

- for any unlawful purpose;
- to infringe intellectual property or other legal rights;
- to transmit malicious code, viruses or other harmful material;
- to attempt to interfere with the security or proper operation of the website;
- to collect or misuse personal information belonging to others; or
- to engage in fraudulent or misleading activity.

11. Third-Party Services

Certain features of our store may be provided through third-party services, including payment providers, shipping companies and technology providers.

Your use of certain third-party services may also be subject to the terms and policies of those providers.

12. Limitation of Liability

To the maximum extent permitted by applicable law, DAGLI will not be liable for indirect or consequential losses arising from the use of this website or our products.

Nothing in these Terms excludes or limits liability, warranties, remedies or consumer rights where such exclusion or limitation is prohibited by applicable law.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable data protection requirements.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services or applicable requirements.

The version published on this website will be the current version.

15. Governing Law

These Terms are governed by the laws of the Republic of Türkiye, without prejudice to any mandatory consumer protection rights that may apply to customers under the laws of their country of residence.

16. Contact

Questions regarding these Terms of Service may be sent to:

DAGLI
Email: contact@dagli.store